Excellent article!! The smaller consulting firms often do not inject change management teams or controls and reporting in their client’s transformation initiatives. Clients see the overall pricing increased and clearly feel they can objectively perform this function which often fails. In varying degrees, even straight forward enterprise software upgrades and changes require a level of change management to confront and manage the staff and management resistance. M&A engagements present the greatest challenges for change management in the merging of systems and cultures and new business strategies.
John - Thank you for your comments. Appreciate your insights. Agree that it's shortsighted not to invest in adequate change management. I am constantly surprised by how often the change process is under resourced resulting in suboptimal outcomes. Be well. Tony
Excellent article!! The smaller consulting firms often do not inject change management teams or controls and reporting in their client’s transformation initiatives. Clients see the overall pricing increased and clearly feel they can objectively perform this function which often fails. In varying degrees, even straight forward enterprise software upgrades and changes require a level of change management to confront and manage the staff and management resistance. M&A engagements present the greatest challenges for change management in the merging of systems and cultures and new business strategies.
John - Thank you for your comments. Appreciate your insights. Agree that it's shortsighted not to invest in adequate change management. I am constantly surprised by how often the change process is under resourced resulting in suboptimal outcomes. Be well. Tony